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707 South Mills Street
Madison WI 53715
Our system has recently been updated & for security reasons, photos are now password-protected.

Please contact the Our365 or assistance 1.800.620.8479.

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  • By Customer Number*
  • Please enter your 9- to 16-digit photo I.D.

     

    *Your Customer Number is your personal Newborn Portrait ID. It was printed on the paper that you received when your Newborn Portrait was taken in the hospital (it might have been called a "Cart ID," "Baby ID," or "Photo ID"). To find your Newborn Portrait, just enter that number in the search box, making sure to leave out the dashes.

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